Systems Engineer – Austria

Systems Engineer – Subject Matter Expert

Location : Wien

Our company vision - a digital world you can always trust - is essential to achieving just and sustainable societies. We believe it is our responsibility to deliver on that vision by innovating sustainable security technologies, diversifying cybersecurity talent, and promoting responsible business across our value chain.

Fortinet Austria is outperforming the Security Market since several years, contributing consistent and high profitable revenue streams to Fortinet’s global success. One of the key differentiators in the market is the PreSales organization. The coverage and security technology competence level are outstanding and clearly above average vendor presence with the security industry.

Objective :

In this key role a Systems Engineer will work closely with a sales representative in a defined district. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales activities, and selected post-sales activities.

Responsibilities :

• Understanding of the Fortinet portfolio with the ability to demonstrate and articulate technical and business value.
• Strong foundational knowledge in security and networking technology and specifically in our “core technology”, FortiOS-based products.
• Subject Matter Expert and first contact in an assigned technical domain within or across assigned sales district. Manage domain use cases, competitive intelligence, and differentiation. Excellent product integration & customization skills including relevant 3rd party integrations.
• Create sales opportunities by identifying solutions to customer problems and assist in qualifying sales leads from a technical perspective. Discover opportunities to upsell and cross-sell Fortinet solutions. Initiate and influence project decisions.
• Manage and lead all aspects of the technical sales engagement from general queries to demos, RfX, and PoC’s around features, specifications, and functionality to integration. Provide architecture and implementation design consultation and best practice guidance for strategic opportunities.
• Act as trusted advisor for assigned accounts and maintain the technical relationship with the customer. Discover opportunities to upsell and cross-sell Fortinet solutions. Work closely with the regional escalation manager, technical support team and engineering to ensure customer's technical issues are answered and resolved.
• Collaborate with peers, Consulting System Engineers (CSE’s), Solution Architects, Business Consultants, Professional Services and / or Partners on complex opportunities. Capture and manage customer requirements through the Consulting System Engineering Team to Product Management.
• Support PreSales, Sales & Channel enablement activities and events.

Required Skills :

Education :