Service Techniker im Außendienst

General Information

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City Vienna State / Province Vienna Country Austria Department TECHNICAL_SERVICE_ENGINEERING Date Monday, June 16, 2025 Working time Full-time Ref# 20035850 Job Level Individual Contributor Job Type Experienced Job Field TECHNICAL_SERVICE_ENGINEERING Seniority Level Associate

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .

We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers.

Primary Responsibilities :

• Provide outstanding service to our clients. It is imperative that our customers devices are working correctly, and that theyreceive top-notch service at all times.
• Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
• Achieve key productivity goals. This includes 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.

Skills and Qualifications :

Here’s what success looks like in the first 60 days :

Additional Benefits :

LI-DNI