Commercial Operations Manager m / f / d (R-18016)

Why We Work at Dun & Bradstreet Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity : to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at .The role is a Commercial Operations Manager with specialist area in RFI-RFP handling in the Central Europe region (with primary focus on DACH). It is part of the Business Development & Commercial Operations – Tools & Processes team. The role owner is the primary go-to-person for Sales with respect to any kind of support needs with RFI-RFP requests.The role owner also selectively covers support needs of the local Sales team along the deal acquisition process. Ad hoc tasks regarding various types of analyses - mainly as part of regional requests – can be expected to occur regularly. The position is in the D&B Vienna office and is intended to cover 20% of local support and 80% of regional activities. Analytical skills and experience in handling customer requests are a precondition for being successful in the role. Similarly, experience in driving change and process automation should be part of the candidate's background. Understanding complex processes and experience in implementing workflows are also key success factors.

RFI & RFP support responsibilities :

• RFI / RFP support includes managing the process, filling out and submitting RFP / RFI material on time in collaboration with Sales
• Coordinate inputs with Sales, Tech and Legal across markets
• Understand client requirements, project scope, and opportunity value
• Oversee RFI / RFP lifecycle : resources spend, timelines, deliverables, compliance, completeness
• Manage and improve support tools (e.g., CRM adjustments and process automation)
• Manage reporting
• Manage continuous lessons learned sharing with internal stakeholders
• Drive business development (identify relevant portals cross markets, discuss opportunities with Sales)

2.Commercial insights and analytics support responsibilities :

3. Ongoing commercial support responsibilities :

Requirements :

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