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We simplify Bitcoin. Founded in 2021 in Salzburg, we’re a leading Bitcoin investment platform that aims to help people trust themselves enough to build their financial freedom — with Bitcoin.

In 2023, the German Volksbank Raiffeisenbank Bayern Mitte acquired a stake in 21bitcoin to help build the Bitcoin financial platform of the future.

So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

The Role

As a Business Operations & Strategy Intern / Working Student at 21bitcoin, your mission is to ensure the smooth and efficient operation of our Bitcoin business. You will play a critical role in maintaining high-quality AFC operations, safeguarding customer funds, and enhancing the customer experience. You will also identify new business opportunities, conduct analysis for reporting, and manage the onboarding and offboarding of affiliate partners. This is an opportunity to immerse yourself in the Bitcoin ecosystem and contribute to our fast-paced, growing company.

Aufgaben

Here's a taste of what you can expect in this role :

• Cross-Functional Collaboration : Work with various departments, including strategy and operations, to support company-wide initiatives and ensure alignment on goals.
• Customer Success & Process Improvement : Deliver excellent customer support, monitor service quality, and implement improvements for a seamless customer experience.
• Data-Driven Decision Making : Gather and analyze data to support strategic decision-making, identify new business opportunities, and build business cases.
• Hands-On Operational Management : Assist in managing affiliate partner onboarding / offboarding, monitor transactions, and ensure compliance with current regulations.

Qualifikation

Skills we’re excited about

Benefits

Why YOU should join 21bitcoin

Remote First, with In-Person Magic : We prioritize remote work for flexibility but cherish the power of face-to-face collaboration. Join us at our vibrant hubs in Munich, Salzburg, and Vienna to experience the best of both worlds! We provide relocation assistance.

Flexible working hours : We value focus time. Encouraging everyone to minimize fixed meetings and leverage asynchronous communication.

Salary Range : Internship : EUR 2.100 gross p.m

I nterview Process

How to apply?

Please reach out to us and include a bit about yourself, your resume / CV, examples of past projects, and a few bullet points about why you’re interested in joining 21bitcoin and what you expect.

BTW : CVs are important, but don't forget to include your favorite Bitcoin meme in the application!

21bitcoin (FIOR Digital GmbH) was founded in 2021 by Daniel Winklhammer and Dominik Seibold. In 2022, we received a registration as a service provider for virtual currencies from the Austrian Financial Market Authority.

Our international team, which works at locations in Salzburg and Vienna, combines extensive knowledge of Bitcoin and the financial industry with know-how of digital business models as well as technical and legal knowledge.