German Speaking Customer Service for Automotive industry

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative in the Automotive industry. This position offers a chance to work with a leading automotive company, providing top-notch service and support to German-speaking customers.

Responsibilities

• Deliver exceptional customer service to German-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries regarding automotive products, services, and technical support.
• Provide information on vehicle specifications, warranty details, and available financing options.
• Handle customer complaints and issues with professionalism and a focus on resolution.
• Collaborate with internal teams to escalate and resolve technical issues effectively.
• Maintain comprehensive knowledge of the company’s automotive offerings and industry trends.
• Document all customer interactions accurately and contribute to service improvement initiatives.

Requirements

Benefits