Mercier Consultancy MD is excited to launch the search for a German Speaking Client Service Representative . This remote role includes the attractive opportunity for paid relocation to Greece, making it ideal for those looking to enhance their career while enjoying a culturally rich environment!
As a key member of our client service team, you will engage with our German-speaking clients, providing them with top-notch support and assistance. Your ability to communicate effectively will be critical in ensuring that our clients have an outstanding service experience.
Your Responsibilities Will Include :
- Offering exceptional customer service to our German-speaking clients via phone, email, and chat channels.
- Addressing client inquiries and resolving issues promptly and professionally.
- Documenting client interactions accurately in our CRM system for seamless follow-up and support.
- Collaborating with various teams to ensure client satisfaction and efficiency in service delivery.
- Staying knowledgeable about our services to provide clients with accurate information.
Requirements
The Ideal Candidate Will Have :
Fluency in German (both written and spoken); English proficiency is an advantage.Previous experience in customer service or a similar client-facing role is preferred.Strong communication and interpersonal skills.A proactive attitude towards problem-solving and a customer-centric approach.Proficiency in using technology and a readiness to learn new systems.A friendly and enthusiastic demeanor with a strong focus on customer satisfaction.Willingness to relocate to Greece for this exciting opportunity, benefiting from our paid relocation offer.Benefits
Competitive Monthly SalaryFully Paid Relocation PackageMonthly Performance Bonus2 Extra Salaries Per YearHealth InsuranceAnd Much More...