German Speaking Customer Service for Healthcare industry

Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a German Speaking Customer Service Representative in the Healthcare industry. This position is perfect for individuals who are passionate about healthcare and committed to providing excellent support to German-speaking clients, ensuring they receive the service and information they need.

Responsibilities

• Provide outstanding customer service to German-speaking clients in the healthcare sector via phone, email, and chat.
• Assist clients with inquiries related to healthcare services, products, and documentation.
• Address and resolve client complaints and issues promptly while maintaining high levels of customer satisfaction.
• Collaborate with medical professionals and internal teams to deliver accurate information and support to clients.
• Maintain up-to-date knowledge of company offerings, policies, and industry regulations.
• Document all customer interactions meticulously to ensure compliance and quality assurance.
• Support clients through various processes, providing information and guidance where needed.

Requirements

Benefits