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BALENCIAGA Associate Store Manager | Vienna
BALENCIAGA AUSTRIA GmbHViennaVor 30+ Tagen
StellenbeschreibungCreate and maintain a positive work environment, consistent with Balenciaga behaviours Identify, attract, recruit, develop and retain talent Support the Store Manager in creating a team whose activities are always motivated, competent and up to date in the fashion and luxury industries Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally Ensure Balenciaga Signature and Client experience are executed and consistent over time Develop clienteling mindset and client's loyalty and retention from beginners to VICs Build a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICs Ensure that all the processes are compliant with legal, safety, security, internal requirements, sustainability, HR guidelines Ensure execution of Retail Excellence guidelines in the store Support the Store Manager in managing inventory activities and warehouse stock Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness Business : sales density, conversation rate, UPT, cross selling rate, transactions Team : sales productivity, training completion rate, turnover rate Client : local retention rate, CEE Process : CRM, Omnichannel, back of house Sustained proven experience in a managerial position Significant sales experience in the luxury retail industry Proven experience in successfully managing a team High sensitivity to client experience and loyalty Exceptional client service and interpersonal skills Precise, innovative, organised, adaptable, dynamic Highly available and responsive with a natural curiosity Product and Fashion sensitivity Fluency in English, German and Italian Existing right to work in Switzerland required
Description
BALENCIAGA Associate Store Manager | Vienna
We are currently seeking an Assistant Store Manager who will report to the Store Manager for our store in Vienna.
Your Opportunity
Assistant Store Manager leads the store and sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines. They are responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store to its full potential. They acts as representative of the Store Manager and thus fulfil all the tasks given by HQ / HO and the Store Manager.
How you will contribute
Business development :
- Develop and maintain strong business relationships with all relevant internal and external stakeholders to maximise business opportunities and working efficiencies
- Assist the Store Manager in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store
- Support the Store Manager in achieving targeted quantitative and qualitative goals
Talent leadership and development :
Brand promotion :
Process management :
KPIs (including but not limited to)
Who you are
Why work with us?
This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.
Balenciaga is committed to supporting your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
Job Type
Regular
Start Date
2025-07-01
Schedule
Full time
Organization
BALENCIAGA AUSTRIA GmbH
Jobalert für diese Suche erstellen
Store Manager Vienna • Vienna
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