Advisor operational safety Jobs in Vienna

Stellenbeschreibung

• Local HR Practices : Ensure compliance with local HR practices, regulations, and standards in the country you operate.
• Tier 2 Service Delivery : Execute specialized, process-driven services within Tier 2, handling complex queries and providing accurate people services.
• Collaboration with Teams : Work closely with wider PS&O, local EUS, Workplace, and Payroll teams to ensure smooth and efficient service delivery.
• Standardization and Integration : Partner with the Operations Manager to standardize local processes and support their integration into the global Service Delivery Model.
• Guidance on Global Projects : Provide insights, guidance, and feedback for global projects to ensure they meet local needs and are effectively implemented.
• Process Improvement : Identify opportunities for process improvements and contribute to continuous improvement initiatives within People Services.
• Compliance and Documentation : Maintain accurate and up-to-date records, ensuring strict adherence to People policies, procedures, and compliance standards.
• Employee Lifecycle Management : Support and enhance the employee lifecycle by delivering exceptional service from onboarding to offboarding.
• Data Management : Utilize HR systems and data analytics to manage employee information, generate reports, and inform decision-making.
• Training and Development : Provide training and support to employees and managers on HR processes, policies, and self-service tools.
• Employee Relations : Address and resolve employee relations issues, escalating complex cases to appropriate stakeholders when necessary.
• Policy Implementation : Ensure the implementation and adherence to global and local HR policies and practices.
• Service Level Agreements (SLAs) : Meet or exceed service level expectations by delivering timely and high-quality HR services.
• Stakeholder Communication : Act as a point of contact for employees and managers, providing clear and effective communication regarding HR services and processes.
• HRIS Support : Assist with HR Information System (HRIS) user acceptance testing (UAT) and service rehearsal testing (SRT) activities.

Qualifikationen

Zusätzliche Informationen

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