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Zuletzt aktualisiert: vor 7 Tagen

Customer Experience Expert

Papyrus Software USABrunn am Gebirge, Niederösterreich, Austria

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We are a global provider of enterprise software solutions with a passion for sustainability.We are proud to provide our major customers with the Papyrus Platform for their most exciting customer en... Mehr anzeigen

Internship: Event Planning & Social Media at Tipsy Tuesday (Volontariat/Volunteer)

Vietha LuongVienna, Austria

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Vienna’s most iconic and internationally successful event formats.Since 2010, we’ve been connecting people from all over the world – through unforgettable events, powerful collaborations, and a vib... Mehr anzeigen

Sales Engineer (DACH Region)

FortanixAT

Homeoffice

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In today's world, where data spreads across various clouds and devices, traditional security measures aren't enough.Businesses need a dynamic approach to defend against constant cyber thr... Mehr anzeigen

Head Chef Japanese Cuisine (m/w/d) Airline Catering

DO & CO - AktiengesellschaftWien, AT

Our production department prides itself on offering premium luxury in-flight catering that is both elegant and high quality.Our team is dedicated to creating a unique experience that appeals to eve... Mehr anzeigen

Austria ISV Sales Leader, ISV EMEA Central

AWS EMEA (Austria)Vienna, Vienna, AUT

Would you like to be part of the AWS Sales team responsible for increasing the adoption of our services by engaging Independent Software Vendors (ISVs)? Do you have the business acumen and technica... Mehr anzeigen

Head Chef Japanese Cuisine (m/w/d) Airline Catering

DO & CO Airline CateringVienna, AT

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment.As a member of our team, you will have access to a variety of ... Mehr anzeigen

German Speaking - Customer Service in Malta - Fully Paid Relocation

Next Job AbroadAT

Homeoffice

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Next Job Abroad is thrilled to announce an incredible opportunity for a German Speaking Customer Service Representative to join our dynamic team in sunny.If you are passionate about delivering outs... Mehr anzeigen

Cluster Director of Sales - Sheraton Grand, Salzburg

Marriott InternationalSalzburg, Austria

Sheraton Grand and Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg.Set within the UNESCO-listed splendour of Salzburg’s Old Town, the.The Sheraton Grand offers elevated modern comfort ov... Mehr anzeigen

Head Chef Japanese Cuisine (m/w/d) Airline Catering

DO & COVienna, Vienna, AT

Consolidation and Reporting Specialist (m/f/d)

SportradarVienna, Austria

Sportradar is the world’s leading sports technology company, sitting at the intersection of sports, media, and betting.We partner with the world’s most prestigious sports organizations – including ... Mehr anzeigen

Rent-a-Car Consultant with German and English (m/f/d) | Relocation to Sofia, Bulgaria

TELUS DigitalAT

Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.Drive Your Career Forward in Sofia.Are you fluent in German and ready to begin an exciting internationa... Mehr anzeigen

Customer Success Manager / IT Project Support (m/f/d)

PTM EDV-Systeme GmbHGraz, Styria, Austria

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We are looking for a communicative person with a technical mindset to join our team — someone who helps customers get the most out of our products.Customer onboarding and ongoing support (primarily... Mehr anzeigen

Backend Developer (Phyton/Odoo)

Schrankerl GmbHVienna, Austria

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Are you a tech-savvy foodie with a passion for great food, sustainability, and healthy eating? Do you thrive in a dynamic startup environment? If so, we have the perfect opportunity for you!.Austri... Mehr anzeigen

Sportsbook Manager Austria (German speaking)

EntainVienna, Vienna, Austria

We have an exciting new opportunity to join our Sportsbook team in Vienna.Reporting to the Head of Sportsbook (based in Berlin), you will be responsible for managing our sports betting content stra... Mehr anzeigen

German Speakers We Want You in Lisbon! (Relocation Included)

Cross Border TalentsVienna, Austria

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Looking for a new adventure under the Atlantic sun?.Step into an exciting new chapter in one of Europes most vibrant capitals Lisbon, Portugal.Join our international team as a German-speaking Custo... Mehr anzeigen

Sterling Account Executive

TransPerfectVienna, 9, AT

Sterling Technology, a subsidiary of TransPerfect, is the leading provider of premium virtual data room (VDR) solutions for the secure sharing of content, business process automation, and collabora... Mehr anzeigen

Software Engineer (m/f/x)

Anyline GmbHVienna, Vienna, AT

We're looking for a Software Engineer (mobile focus, iOS preferred) to join our Platform Team.This is a mid-to-senior role focused on shipping across our mobile SDK portfolio and on shaping how we ... Mehr anzeigen

Lagerist (m/w/d)

TK MaxxVöls, Tyrol, 6176

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your de... Mehr anzeigen

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Customer Experience Expert

Papyrus Software USABrunn am Gebirge, Niederösterreich, Austria

Vor 18 Tagen

Anstellungsart

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Stellenbeschreibung

Customer Success Expert.

We are a global provider of enterprise software solutions with a passion for sustainability. We are proud to provide our major customers with the Papyrus Platform for their most exciting customer engagement and omnichannel communication projects in Europe and internationally. www.isis-papyrus.com.

Are you ready to take on a key role in the success of our customers?:
We are looking for a highly motivated individual with experience in business software to join our team. In this dynamic position, you will be the central point of contact for our customers, fostering close relationships and ensuring they get the most out of our solutions.

You are responsible for the entire customer experience, handling everything from software and service orders to invoicing and maintenance. As a trusted advisor and in collaboration with internal teams, you provide exceptional service and unlock new business opportunities.

Growth Opportunities:We are looking for a motivated professional with a clear goal of becoming a Team Leader. In this position, you will take on expanded responsibilities, including full ownership of customer relationships.

Key Responsibilities:

Proactively build strong customer relationships, acting as the first point of contact for all inquiries, orders, and invoices. You ensure a first-class customer experience while keeping our CRM up to date.
Organize and moderate regular Business Review Meetings.
Drive the consultative Up-Sell and Cross-Sell process.
Focus on building long-term customer relationships and ensuring they derive the maximum benefit from our software solutions and services.
Manage the entire financial cycle, from order to invoicing for software and services, ensuring timely payments and creating important reports for management.
Collaborate with internal teams to efficiently resolve customer issues and optimize workflows.

Skills and Qualifications:

Experience: A minimum of 3 years of experience in the IT or software industry.
Fluency in German and English is mandatory.
Communication: Exceptional communication skills with a focus on building lasting customer relationships.
Integrity: A high degree of integrity and a strong sense of responsibility.