Operations support lead Jobs in Vienna

Diabetes is a pesky monster — and that’s putting it mildly. If you’re serious about helping us face it head on, come join us! For a behind-the-scenes look, check out our , and to see what makes mySugr and Roche tick.

Here's what we're looking for :

Full time, Fixed term Maternity cover / Karenzvertetung (approx. 16 months)

We are looking for a highly motivated People & Culture Specialist to join our team. In this position you will support us through multiple exciting developments that add to the continuous improvement of our local and global P&C processes and services. You will be part of the daily operations of the P&C department, working alongside the wider organisation, as well as external stakeholders. To provide our team with support you will have a high level of confidence to drive topics from idea through to completion and be able to communicate challenges and updates effectively. If you are someone who loves an open feedback culture and are motivated by collaboration, productivity and team spirit come and join us!

Your mission :

Supporting the Country Connector in driving harmonization and optimization of policies and documentation within the country

Ensuring alignment and execution of established policies, procedures and global P&C initiatives pension plan scheme)

Collaboration with Business Partners and the local workers councils on local topics such as company agreements

Participating in global and regional squads for deployment of key P&C initiatives or new system launches

Ensuring smooth payroll operations with our vendor

Driving Cross-Functional Collaboration within :

P&C operations teams, chapters, network and communities

Network and dedicated Business Partners

Other enabling functions, Finance, Procurement, IT etc to ensure the solution implementation or improvement

PSS peers within region and global

External stakeholders / providers

Driving local labor law related topics whilst assuming ownership of all internal labor law content

Document management activities including, reviewing reference letters, issuing employment contracts, sending documents to the relevant government institutions and the storing of such documents

Essential skills for your mission :

High-level knowledge of local labor law and local tax and benefit regulations

Knowledge of local statutory reporting requirements

Knowledge of legal framework, union agreements, works council agreements and policies

Ability to thrive in a fast-paced and multicultural matrix environment working across borders

Maintaining customer-centricity through your day-to-day interactions (incl. needs anticipation, cultural awareness, managing one’s response, fostering an open feedback culture within your team)

Demonstrating end-to-end accountability to engage and motivate the team to ensure a successful outcome

A problem-solving mentality accompanied by a proactive approach to work, negotiation skills and the ability to cope with time pressure in demanding situations and manage multiple priorities

Analytical thinking and pragmatic approach to deal with complex requests

Excellent organisational skills, with an instinctive sense for prioritization

A growth mindset with a willingness to take risks and experiment to ensure continuous improvement amongst processes

Excellent communication skills in English and German (written and spoken) are essential

3-5+ years experience with P&C processes, P&C shared services, P&C functional expertise, and / or broad P&C generalist know-how

Valid EU or Austrian work permit

Bonus skills :

Degree or equivalent, P&C preferred

Experience working in a team and service delivery or customer care environment

Experienced and efficient handling of standard IT-applications

Knowledge of Workday P&C Processes

Experience of necessary tools Workday and CRM Request Management software)

Here's what you can expect from us :

A passionate team building meaningful products and services for patients with diabetes

An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams

A growing organization with room for development

Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)

Flexible working hours and the opportunity for home office days, 5 weeks vacation

A kick-ass office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… Oh, and did we mention the best team in the world!