Slovakian Technical Support for the Big Five in Greece, Relocation Fully Covered

Advance your career as a Slovakian Technical Support Specialist for one of the Big Five tech companies, and enjoy the vibrant lifestyle of Greece This exciting role comes with a fully covered relocation package, making your transition to this beautiful Mediterranean country a breeze. In this position, you'll be the primary point of contact for Slovakian-speaking customers, assisting with a variety of technical inquiries and troubleshooting issues related to innovative technology products and services. This is your opportunity to develop your technical expertise in a supportive, collaborative environment while experiencing all that Greece has to offer

Responsibilities

• Provide exceptional technical support to Slovakian-speaking customers via phone, email, and chat.
• Diagnose and resolve technical issues efficiently to ensure high customer satisfaction.
• Collaborate with engineering and development teams to escalate and resolve complex issues.
• Maintain accurate records of customer interactions and technical problems in the CRM system.
• Participate in training sessions to enhance your product knowledge and support skills.
• Gather customer feedback to identify trends and suggest improvements in support processes.
• Assist in mentoring and onboarding new team members as required.

Requirements

Benefits