Embark on an exciting career journey with Patrique Mercier Recruitment JP as a German Speaking Customer Service Representative in Athens, Greece! This role offers a unique opportunity to engage with clients in the financial sector, providing them with excellent support and assistance. Enjoy working in a sunny and culturally rich environment while being part of a dedicated team focused on delivering high-quality customer service. If you are passionate about helping others and have a knack for problem-solving, we want you on our team!
Key Responsibilities
- Deliver outstanding customer service to German-speaking clients through various channels, including phone, email, and chat.
- Assist clients with inquiries related to financial products and services, ensuring clarity and accuracy.
- Resolve customer issues professionally, enhancing the overall client experience.
- Stay updated on the company's offerings and relevant industry trends to provide informed assistance.
- Maintain accurate records of customer interactions using the CRM system.
- Collaborate with team members to improve processes and elevate service standards.
- Participate in training and development initiatives to enhance your skills and knowledge.
Requirements
Fluency in German and English, both written and spoken.Exceptional communication skills with a strong focus on customer care.Prior experience in customer service or the financial sector is advantageous.Ability to work effectively in a fast-paced environment while managing multiple inquiries.Strong attention to detail and problem-solving skills.A collaborative mindset with a proactive approach to challenges.Willingness to relocate to Athens and immerse yourself in a new cultural experience.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )