Core network support engineer (gn)

Über die Rolle

The Southeast Asian enterprise is an international player in the telecommunications sector and offers network solutions and is also involved in the expansion of the fibre optic network. Become part of the international Core Network Team and support the most important mobile phone providers in Austria.

Deine Aufgaben

• Customer-facing support : Acting as the technical point of contact between the network operator and vendor’s level 3 support, ensuring professional and solution-oriented communication
• Network operations & maintenance : Performing maintenance and support tasks on voice and / or messaging core network elements in a cloud-based telecom environment
• Incident handling & troubleshooting : Processing and tracing trouble tickets, identifying and resolving technical issues in collaboration with internal and external teams
• Change management & upgrades : Executing software upgrades, system changes and performance optimizations within the core network infrastructure
• Monitoring & analysis : Continuously monitoring system performance, identifying bottlenecks, and proposing improvements
• On-call support : Participation in on-call rotations as required to ensure 24 / 7 service availability

Dein Profil

Gehaltsspanne & Benefits

Unser Kunde bietet Ihnen ein monatliches Bruttogehalt von € 3.000,- bis € 4.500,- (14 x p.a. bezahlt), je nach konkreter Qualifikation und beruflicher Vorerfahrung.