Talent.com
Customer Service & Messekoordination (W / M / D)

Customer Service & Messekoordination (W / M / D)

Db SchenkerLinz, Republic Of Austria, AT
Vor 24 Tagen
Stellenbeschreibung

Become part of our Customer Experience team, where we prioritize exceptional service for our global customers. We're excited to welcome someone with a passion for innovation and a

valid Austrian work

permit

to join us.

Your territory

As part of our Customer Experience team, you will :

  • Work in an international company that puts their customers first and wants to provide an outstanding customer service experience.
  • Provide written support to customers globally through email and live chat, utilizing our ticket system.
  • Use your quick thinking and negotiation skills to ensure customer satisfaction and optimize processes when it comes to solving customer requests.
  • Utilize your tech know-how to efficiently address and troubleshoot technical issues.
  • Bring in your fresh ideas to make Tractive better - you'll never hear the phrase "...Because that's how we've always done things".
  • Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level.

Your profile

Key requirements :

  • 2+ years of professional experience in technical customer service, ideally with ticket systems
  • Strong technical affinity and quick to learn new technologies
  • Great communication skills
  • Very good English skills (C1 or higher)
  • Proficiency in German, Italian, French or Spanish is a plus
  • Valid work permit for Austria
  • Does this sound like you?

  • Interested in technology
  • Team player with good communication skills
  • Proactive, self-sufficient and motivated to learn
  • Excited to work in Austria alongside an outstanding team
  • Jobalert für diese Suche erstellen

    Customer Service • Linz, Republic Of Austria, AT