StellenbeschreibungSenior Manager, Supported Independent Living $145-$155k + super + salary packaging + 6wks leave
Somerville is a for-purpose, community-based organisation that has supported Territorians for over 60 years. We specialise in high-quality disability services that empower people to live the life they choose. As a registered NDIS provider, we deliver individualised support across the Northern Territory, with a focus on respectful, person-centred relationships that promote choice, dignity, and independence.
About the role We are seeking an experienced and values-driven senior operational leader to join Somerville as Senior Manager, Supported Independent Living, located in Darwin (Northern Territory).
Reporting to the General Manager, Disability Services, this role provides strategic and operational leadership across Somerville's Supported Independent Living services throughout the Northern Territory.
As a key member of the senior leadership team, the role contributes to the ongoing development and sustainability of disability services across the organisation, supporting service quality, leadership capability and continuous improvement to achieve positive outcomes for participants.
What you’ll do Key responsibilities include:
Leading and supporting Regional Managers to ensure high-quality service delivery across Somerville's Supported Independent Living services
Driving consistency of practice, service quality and operational standards across all regions
Supporting services that assist participants with complex support needs, including behaviours of concern, psychosocial disability, forensic disability and complex health requirements
Monitoring operational performance, participant outcomes, service quality and compliance to identify risks, trends and opportunities for improvement
Supporting service growth, participant onboarding and complex transitions
Leading continuous improvement initiatives and supporting audit readiness across disability services
Building and maintaining effective relationships with participants, families, guardians, Support Coordinators, allied health professionals, government agencies and other stakeholders
Working collaboratively with Workforce, Human Resources, Quality, Clinical and Finance teams to support safe, effective and sustainable service delivery
Providing operational advice and recommendations to senior leadership regarding service delivery, risks and emerging issues
Participating in organisational planning and strategic initiatives
Participating in the on-call roster and providing leadership support outside standard business hours where required
What you’ll bring You will bring the following skills, experience and knowledge:
Extensive leadership and management experience within the disability sector
Strong knowledge of the NDIS, including the Practice Standards, Quality and Safeguarding Framework, restrictive practice requirements and the operation of 24/7 support services
Demonstrated experience overseeing Supported Independent Living services, including services supporting participants with complex support needs and behaviours of concern
Proven ability to lead and develop leaders across multiple service locations
Strong understanding of safeguarding, compliance, risk management and service quality requirements
Sound judgement and the ability to effectively manage complex operational and participant-related matters
Strong financial and operational management skills, including experience overseeing budgets, service sustainability and operational performance
Highly developed communication, stakeholder engagement and influencing skills
Strong computer literacy, including Microsoft Office and client management systems
Understanding of contemporary practice approaches including active support, dignity of risk, positive behaviour support, trauma-informed practice and person-centred service delivery
You will also need to hold, or have the ability to obtain, an NT Working with Children Clearance, satisfactory Criminal History Check, NDIS Worker Screening Clearance, NT Driver Licence, First Aid and CPR, and influenza vaccination.
Why work with us At Somerville, you'll join an experienced and collaborative leadership team that values accountability, continuous improvement and high-quality service delivery. You'll have genuine influence, the autonomy to lead a significant service portfolio, and the opportunity to contribute to strategic decisions that shape disability services across the Northern Territory.
You’ll also enjoy:
Not-for-profit salary packaging (potential to increase your take-home pay by up to $6,400 per year)
Six weeks annual leave
Paid parental leave
A genuine focus on wellbeing, inclusion, and work-life balance
Free, confidential Employee Assistance Program (EAP)
Somerville is committed to creating a safe, inclusive, and respectful workplace. We encourage applications from people of all backgrounds and communities.
Applications will be reviewed and shortlisted as received, so early applications are encouraged. Only shortlisted applicants will be contacted.
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