IT Infrastructure Support Engineer

Job description :

• Lead problem management efforts, including external moderation and team improvements
• Handle P1 / P2 incident management and conduct 8D root cause analysis and lessons learned
• Oversee a specific cost center regarding forecasting, purchase orders, and bills
• Ensure proper cost center separation and adherence to SLAs
• Manage upgrades for Windows 11 clients and servers, including IT OT Server PM, Windows Server, and Linux Server
• Oversee daily operations and serve as the main partner for local technical Services
• Conduct regular status meetings infrastructure teams (local and global)
• Collaborate with the global support team for service center transitions

Profile description :

We offer :

We offer competitive salaries and additional benefits based on your performance, experience and qualification.

The employment is in accordance with the collective salary and wage agreement for employees of the electrical and electronics industry, employment group F ).

We offer a higher compensation depending on your expertise and skills.

Stefanie Kleierl

STEFANIE.-OSRAM.COM