Membership and Accounts Data Administrator

Membership and Accounts Data Administrator 1010 Vienna | full time | immediate start About CIRSE (Cardiovascular and Interventional Radiological Society of Europe) is a leading global nonprofit organization dedicated to advancing cardiovascular and interventional radiology through education, research, and collaboration. We serve a dynamic and diverse membership base of healthcare professionals worldwide, fostering innovation and excellence in interventional medicine. We are looking for an organized and detail-oriented Data Administrator to join our Membership team in Vienna. If you are passionate about data management, enjoy helping people, and thrive in an international, collaborative environment, we want to hear from you. Main tasks and responsibilities Membership Database Management : Maintain, update, and improve the membership database to ensure accuracy, consistency, and accessibility of member records. Data Reporting and Analysis : Generate regular and ad-hoc reports to monitor membership trends, engagement, and retention rates. Support Membership Processes : Assist in processing membership applications, renewals, and status updates. Member Support : Provide timely and professional assistance to members via phone and email, addressing inquiries, resolving issues, and ensuring a positive membership experience. Data Quality Control : Implement checks to identify and resolve errors, duplicates, or discrepancies in the membership data. Communication Support : Collaborate with the Membership and Communications teams to personalize member outreach and support. System Optimization : Work with IT teams to improve membership systems and suggest enhancements for better efficiency and user experience. Compliance : Ensure all data management practices comply with GDPR and other relevant data protection laws. Key requirements Proven experience in a similar data administration, CRM, or database management role (experience in non-profits or membership organizations is a plus). Strong proficiency in data management tools and CRMs, such as for example Salesforce, Microsoft Dynamics, or similar platforms (experience in working with Events Air is a plus). Strong proficiency in working with project management tools (experience in working with Confluence and Jira is a plus). Excellent communication skills, both written and verbal, with a friendly and patient approach to assisting members. Fluent written and spoken English (C1 level). Additional languages (e.g., German, French, or Spanish) are an advantage. Proficient in Excel and data analysis tools for reporting purposes. Exceptional attention to detail with the ability to identify and correct data errors. Strong organizational skills with the ability to prioritize and meet deadlines. Knowledge of data protection regulations (e.g., GDPR) is desirable. What we offer Contribute to a meaningful mission that advances global interventional radiology Interact directly with members worldwide, enhancing their professional experience Opportunities for professional growth and development Friendly atmosphere in an international and highly motivated team Diverse range of tasks and innovative work environment Responsibility for your own projects Travel opportunities Team-building events Beautiful office space in Vienna downtown The minimum starting salary is € 2,500 gross, with the option to negotiate based on the qualification and experience of the candidate How to apply : Please submit your application documents to career@cirse.org . The application must contain : Cover letter in English, addressing your interest in the position and suitability (max. 1 page) CV and photo (max. 2 pages) We look forward to your application!