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German Speaking - Bank Customer Service in Malta - Sales Exp. Required

German Speaking - Bank Customer Service in Malta - Sales Exp. Required

Next Job AbroadAT
Vor 30+ Tagen
Anstellungsart
  • Homeoffice
  • Quick Apply
Stellenbeschreibung

Next Job Abroad is seeking a qualified and motivated individual to join our team as a German Speaking Bank Customer Service Representative in the picturesque location of Malta. This position is tailored for candidates possessing a strong sales background coupled with exceptional customer service skills. The successful applicant will be responsible for providing top-tier banking solutions while effectively promoting our financial products. This role not only presents a career advancement opportunity but also offers the chance to experience the rich cultural heritage and pleasant climate of Malta.

Key Responsibilities

  • Respond to customer inquiries regarding banking products and services in both German and English.
  • Utilize sales expertise to assess customer needs and recommend appropriate financial solutions.
  • Assist customers with account openings, product inquiries, and various banking transactions.
  • Collaborate with the sales team to achieve and exceed established sales targets.
  • Address customer complaints and ensure prompt resolution to maintain high levels of satisfaction.
  • Accurately document all customer interactions and transactions within the relevant systems.
  • Maintain up-to-date knowledge of banking regulations and product offerings.

Requirements

  • Fluency in German and a strong command of English ; proficiency in additional languages is advantageous.
  • Minimum of 2 years experience in customer service, ideally within a banking or sales context.
  • A proven track record of achieving sales targets and delivering exceptional customer experiences.
  • Outstanding written and verbal communication skills.
  • Ability to perform effectively under pressure and manage multiple priorities with efficiency.
  • Familiarity with banking software and customer relationship management (CRM) systems is desirable.
  • Willingness to relocate to Malta and embrace a new professional and cultural environment.

    • Benefits

  • Career growth opportunities in a renowned global bank.
  • International & diverse work environment.
  • Competitive performance bonuses .
  • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.
  • Yearly salary €25.000 excluding bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Work for a Great Place to Work- Certified Company.
  • Relocation package (reviewed case by case)
  • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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