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SAP – Service Delivery Manager

SAP – Service Delivery Manager

Rexus GroupLeoben, Steiermark, Österreich
Vor 5 Tagen
Stellenbeschreibung

Job title : SAP – Service Delivery Manager

Location : Leoben, Austria

Contract Duration : 1 Year with possibility of extension

JOB DESCRIPTION

  • Manage SAP projects as a Service Delivery Manager, ensuring successful execution across all phases (planning, implementation, closure)
  • Provide Application Management Services (AMS) support and coordinate with SAP Basis teams for optimal system performance
  • Lead SAP S / 4HANA implementation and migration projects, ensuring alignment with business objectives
  • Oversee project governance, reporting Work on SOW, SLA, KPI, problem, risk, and change management to ensure compliance
  • Collaborate closely with both internal SAP teams and external consultants
  • Ensure project objectives are met regarding costs, timelines, and quality
  • Support pre-sales activities, account mining, and opportunity identification to drive business growth
  • Foster strong relationships with stakeholders to ensure alignment and support throughout project lifecycle
  • Relevant Experience : 5+ years in SAP project management (SAP ECC 6.0 and
  • S / 4HANA), demonstrating a solid understanding of project lifecycle
  • SAP Knowledge : Hands-on experience with SAP Production and Planning (PP) and SAP Sales and Distribution (SD) modules
  • Project Management : Strong skills in managing project phases, governance, and stakeholder engagement, with a focus on delivering results
  • Languages : Proficient in Local (B2 – C1 Level) and English (B2), both spoken and written
  • ITIL Knowledge : Familiarity with the ITIL 4.0 framework to enhance service management practices
  • Tools : Experience with incident handling tools (ServiceNow, Remedy, JIRA)

Good-to-Have Skills :

  • Industry Experience : Background in Electronics or Manufacturing sectors for contextual understanding of business needs.
  • Education : Degree in (Business) Computer Science or comparable qualification, providing a strong technical foundation.
  • Certifications : SAP and project management certifications (PMI, Prince, etc.) to validate expertise and commitment to best practices.
  • AI and Automation : Knowledge of AI and automation from a project management perspective to leverage emerging technologies
  • Interpersonal Skills : Strong stakeholder engagement and interpersonal abilities to foster collaboration
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    Service Delivery Manager • Leoben, Steiermark, Österreich