Senior Technical Leader / Regional CTO (AI SaaS)

Full-time

• Austria, Germany, Europe (Hybrid / Remote possible
• DACH focus)

About our client

Our client is a fast-growing European AI company on a mission to redefine how enterprises deliver customer support.

They are building a next-generation conversational agent platform that allows large organizations to deploy AI agents capable of truly understanding local language, culture, and context — across voice, chat, and email.

Unlike generic chatbot solutions, their technology integrates seamlessly with complex enterprise systems and operates at the level of real customer service teams — combining speed, empathy, and precision.

Already trusted by leading enterprises in telecom, financial services, and healthcare, and backed by top-tier investors, the company is scaling rapidly across Europe.

You’ll join a high-velocity, product-driven environment where every team member directly impacts how the world’s largest organizations engage with their customers.

The role

We’re looking for an experienced Technical Leader / Regional CTO who can bridge architecture, engineering execution, and customer success.

This is a key role for an entrepreneurial, hands-on technologist ready to take ownership of both product delivery and regional technical growth.

You’ll serve as the technical face of the company in the DACH region — guiding architecture discussions, leading integrations, and building a small but high-performing engineering group that can deliver complex AI solutions end-to-end.

If you’ve ever wanted to combine the impact of a CTO , the craft of an architect , and the drive of a startup builder , this is that role.

Key responsibilities

Lead the technical side of enterprise integrations and AI deployments — from architecture design to production rollout.

Join early-stage sales and pre-sales discussions to assess feasibility, guide technical direction, and deliver solution demos.

Build and mentor a local engineering and integration team, setting clear standards for quality and delivery.

Drive customer implementations : define technical scope, ensure smooth deployment, and maintain production accuracy.

Collaborate closely with Product and AI teams to localize and optimize the platform for regional markets.

Represent the company as a technical expert in client meetings, industry events, and strategic partnerships.

Continuously improve infrastructure, automation, and performance of large-scale AI systems.

Who you are

Professional fluency in German (C1–C2) , with excellent command of English.

8+ years of hands-on software engineering experience (backend, integrations, cloud infrastructure).

Proven track record in roles such as Engineering Lead, Solution Architect, Field CTO, or Head of Engineering .

Solid background in SaaS and enterprise integrations (APIs, authentication, data flows, monitoring).

Experience leading customer-facing technical discussions and managing delivery for enterprise clients.

Fluency in cloud environments (AWS / Azure / GCP) and modern DevOps practices (CI / CD, IaC, observability).

Strong communicator able to bridge technical and business perspectives.

Entrepreneurial mindset : autonomous, structured, and execution-focused.

Bonus : experience with AI, NLP, or LLM-based systems , and working in a fast-paced startup.

Why join

Be part of a fast-growing AI scale-up shaping the future of enterprise automation.

Build something real : you’ll design, deploy, and lead — not just advise.

Work with an ambitious, collaborative, international team of AI experts, engineers, and entrepreneurs.

Competitive package with performance-based upside (salary + stock options).

Hybrid / remote flexibility across Europe.