Sap – Service Delivery Manager

Job title : SAP – Service Delivery Manager

Location : Leoben, Austria

Contract Duration : 1 Year with possibility of extension

JOB DESCRIPTION

• Manage SAP projects as a Service Delivery Manager, ensuring successful execution across all phases (planning, implementation, closure)
• Provide Application Management Services (AMS) support and coordinate with SAP Basis teams for optimal system performance
• Lead SAP S / 4HANA implementation and migration projects, ensuring alignment with business objectives
• Oversee project governance, reporting Work on SOW, SLA, KPI, problem, risk, and change management to ensure compliance
• Collaborate closely with both internal SAP teams and external consultants
• Ensure project objectives are met regarding costs, timelines, and quality
• Support pre-sales activities, account mining, and opportunity identification to drive business growth
• Foster strong relationships with stakeholders to ensure alignment and support throughout project lifecycle
• Relevant Experience : 5+ years in SAP project management (SAP ECC 6.0 and
• S / 4HANA), demonstrating a solid understanding of project lifecycle
• SAP Knowledge : Hands-on experience with SAP Production and Planning (PP) and SAP Sales and Distribution (SD) modules
• Project Management : Strong skills in managing project phases, governance, and stakeholder engagement, with a focus on delivering results
• Languages : Proficient in Local (B2 – C1 Level) and English (B2), both spoken and written
• ITIL Knowledge : Familiarity with the ITIL 4.0 framework to enhance service management practices
• Tools : Experience with incident handling tools (ServiceNow, Remedy, JIRA)

Good-to-Have Skills :