Microsoft Dynamics CRM Solution Architect

Responsibilities

• Configuration & Customization

: Configure, extend, and adapt Microsoft Dynamics 365 CRM and Power Platform applications, including entities, forms, workflows, business rules, security roles, and data models.

: Analyze and optimize the Dynamics 365 CRM landscape to reduce redundancies, improve efficiency, and enhance integration capabilities.

: Design, document, and maintain consistent end-to-end CRM processes and system architectures aligned with business needs.

: Define and implement technical standards, governance models, and best practices for CRM usage, scalability, and compliance.

: Manage system adaptations, integrations, and global rollouts in close collaboration with business stakeholders and IT teams.

: Ensure data accuracy, system scalability, and sustainable technical documentation across CRM solutions.

: Act as a bridge between business and IT, proactively communicating system capabilities, constraints, and recommendations.

Requirements

Dynamics 365 CRM configuration

, including workflows, user management, data import, SQL, and security settings.

Power Platform

(Power Apps, Power Automate, Power BI) and integration scenarios.

integration tools, APIs, and custom development

(C#, JavaScript, Plugins, PCF controls).

system analysis, problem-solving, and process optimization

within a CRM environment.

CRM governance, data quality, and documentation standards

very good written and spoken English

team collaboration

and innovative problem-solving abilities.