Business Analyst (Service Now)

Please note that we can only consider EU candidates for this position due to security clearance requirements.

Requirements

University degree in IT or relevant discipline, combined with minimum 6 years of relevant working experience in IT;

• Experience with ServiceNow platform for business process management and workflow automation;
• Experience with documenting business process flows, use cases, quality management plans and user acceptance testing;
• Experience working in an Agile software development environment;
• Good knowledge of analysis / modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.);
• Good knowledge of BPMN or UML or other with equivalent value;
• Good knowledge of Wiki and collaborative sites;
• Excellent command of the English language.