About the Role

A key role within the HR department, this position acts as a strategic HR Business Partner for a dedicated organizational area within Global Blue.

The holder of this role ensures correct deployment of group and local projects and takes over a mentoring function to dedicated AVPs, Senior Managers, Managers and Team Leads; Supports Country HR Business Partner in collaborating with higher management (ExCom members, Managing Directors and VPs) and the Workers Council; Plays an active role in all stages of employee life cycle – from successful onboarding and further development to retention and professional separation; Provides excellent support to the employees; Closely cooperates with all external stakeholders; Takes care of HR topics related to the needs of the organization.

This role is a client facing position - credibility is built by delivering on promises, maintaining a confidential and professional approach to work and displaying our values through the delivery of timely and accurate information in a proactive and professional way.

Responsibilities

• Strategic Partner to Business : client facing role; Proactively interacts and builds strong relationships with key stakeholders to develop and support the execution of HR services in line with Country HR Roadmap and corporate culture; Handles sensitive issues, provides guidance, ensures legal compliance.
• HR Business Partnering : provides expert guidance on HR policies, processes, and best practices; Manages complex employee relations cases and conflict resolution within the framework of Austrian legal regulations.
• Austrian Labor Law Expertise and Experience with Collective Bargaining Agreements : ensures all HR activities including employment agreements, leave requests, terminations, disciplinary actions adhere to Austrian labor law and the respective collective bargaining agreement; Provides guidance and expert advice to managers and employees.
• Employee Life Cycle Management : oversees and manages all aspects of the employee life cycle; Ensures compliance with Austrian labor law.
• Workers Council Collaboration : works in close collaboration with the Workers Council, builds strong relationships and fosters a positive working environment through a collaborative problem-solving approach.
• Project Implementation : leads local implementation of HR projects in alignment with Country HR Roadmap.
• Workday Management : manages all HR processes within Workday; provides technical support to people managers and employees; ensures compliance.

Main KPI’s

Skills

Competencies

Qualifications and education requirements