German Speaking Customer Service for Tech Company in Greece

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative at a leading Tech Company located in Greece. This position offers the chance to work in a dynamic environment, assisting German-speaking clients with their inquiries and supporting them with innovative tech solutions.

Responsibilities

• Provide outstanding customer support to German-speaking clients via phone, email, and chat regarding tech products and services.
• Assist customers with product inquiries, troubleshooting, and technical support.
• Handle order processing, returns, and exchanges efficiently while adhering to company policies.
• Communicate effectively to understand customer needs and recommend appropriate tech solutions.
• Document all customer interactions and feedback to contribute to service improvement initiatives.
• Collaborate with technical and sales teams to resolve complex customer issues.
• Stay up-to-date on the latest technology trends and product knowledge to provide accurate information to clients.

Requirements

Benefits