Key Account Manager Global Account Program - Automotive

JOB DESCRIPTION Join our team as a Key Account Manager (KAM) for the Automotive Global Account Program, where you’ll play a pivotal role in managing key customer relationships and driving business development within the automotive vertical. This is a unique opportunity to lead strategic initiatives and work across multiple Kuehne+Nagel services to bring innovative solutions to our clients.

Your Role

The Key Account Manager (KAM) is responsible for managing the entire commercial customer journey, including relationship management and business development activities for a dedicated portfolio of accounts. As the primary Kuehne+Nagel representative, you will qualify account intelligence, translate this into actionable business targets, and ensure these are captured in an evolving customer strategy. You will build strong, direct relationships with key customer stakeholders and manage key account activities in line with Kuehne+Nagel’s Key Account Program guidelines.

Your Responsibilities

• Manage key accounts according to agreed targets and company guidelines, identifying customer needs and promoting Kuehne+Nagel’s service portfolio.
• Gain deep understanding of the customer's business model, decision-making processes, and competitive environment.
• Negotiate rates and service contracts with customers, ensuring that all commercial requirements are documented and maintained.
• Ensure compliance with Kuehne+Nagel sales management systems (CRM / CoreLog), maintaining up-to-date and accurate information.
• Monitor and report on key performance indicators such as pipeline activity, financials, and consulting activities.
• Lead structured review sessions with customers to assess strategy, priorities, and operational performance.
• Drive continuous improvement, innovation, and operational excellence in collaboration with internal stakeholders and customers.

Your Skills and Experiences

Good Reasons to Join

Joining Kuehne+Nagel means becoming part of a company recognized as a Top Employer 2021 and being prepared to face future challenges. You’ll be joining a friendly, dedicated, and versatile team in a dynamic environment, with attractive compensation, profit-sharing and incentive programs, comprehensive onboarding, continuous training, and opportunities for career growth both in France and internationally across various roles and subsidiaries within the group.