Key Account Manager, Austria

Join argenx

At argenx, we build our culture from the collective power of the team and the knowledge that together, we are better. If you are entrepreneurial, curious and committed to make a difference for patients and thrive on creating solutions for rare autoimmune diseases, then argenx is for you.

Next to a competitive salary with extensive benefits, we offer you the chance to grow and be a part of a team driven by purpose, creativity, innovation and science.

argenx

argenx is a fast-growing global immunology company committed to improving the lives of people suffering from severe autoimmune diseases. Thanks to colleagues based in Europe, the United States and Japan, we translate immunology breakthroughs into a world-class portfolio of novel antibody-based medicines.

For the expansion of our EMEA team, argenx is looking for a Key Account Manager for Austria.

PURPOSE OF THE FUNCTION

The Key Account Manager’s (KAM) main responsibility is to meet business objectives by exploring opportunities and overcoming key barriers to the best possible outcomes for patients, key stakeholders and for argenx. These include local access hurdles, patient identification, market development, territory definition, and the creation of territory specific strategic account plans that are linked to the overall product strategy. The KAM will be accountable for area sales targets, market share and other related business performance metrics for their territory. The KAM is the first contact for health care professionals and must be the champion for patient-centric and customer-focused strategies in the territory.

The KAM must work in close collaboration with other functions, including marketing and medical affairs, while ensuring full compliance with all relevant company, industry, legal, regulatory, and ethical standards.

ROLES AND RESPONSIBILITIES

Proactively identify opportunities to accelerate growth of the brand VYVGART® in Austria, in partnership with the local medical team and the regional teams

Promote in all circumstances (remote interactions, face to face, staff meetings, congresses etc) safe and effective use of our product, in accordance with the product label to ensure that the benefits and long-term value of the product are fully understood

Develop, own, and drive territory and account plans, including customer targeting, in line with country strategy and in partnership with the local Medical Affairs team

Develop and execute on the marketing strategy and promotional initiatives including omnichannel activities for the brand VYVGART® for Austria, leveraging the strategy & assets developed by the regional team

Develop, own and drive access plan to secure inclusion in regional and local formularies. Follow accurately all the external stakeholder involved (Hospital pharmacist, local and regional stakeholder)

Achieve pre-launch and post-launch KPIs, including account plans and volume targets

Perform detailed analysis of the assigned territory to identify, assess, and develop relevant centers for diagnosis and treatment

Develop trusted relationships with a portfolio of customers to ensure competitive advantage, after developing a thorough understanding of key customer needs and requirements

Ensure the correct products and services are delivered to customers in a timely manner by collaborating with internal stakeholders (commercial, supply chain, and compliance) and external stakeholders (hospital pharmacists, tender managers, listing committees)

Manage and execute local meetings for physicians and other healthcare professionals to support diagnosis and optimal treatment, in collaboration with the Medical Affairs Team

Timely and accurate reporting and continuous diligent maintenance of customer relationship management (CRM) tools and systems

Conduct all activities to highest ethical standards in accordance with country code of practice and local laws and regulations

Establish and maintain contact with key customers and provide commercial and scientific services to ensure access at site of care, and that logistics are in place to list, order and administer product

SKILLS AND COMPETENCIES

Good understanding of hospital network and ability to navigate within

Highly developed selling skills, commercial acumen and business insights

Exceptional communication skills, with a demonstrated ability to adapt to different customer types and circumstances

High level of influencing and negotiation skills

Consistent successful sales track record (including specialty / hospital experience)

Significant key account management experience and capabilities

Previous evidence of successful working in a cross-functional team

Ability to translate business insights into commercial action plan

Ability to demonstrate strong commercial focus and business acumen

Ability to understand and communicate high level scientific data

Ability to work collaboratively and effectively together within cross-functional teams and networks

Demonstrated communication skills, within a multi-cultural and multi-lingual global environment

Is agile and demonstrates adaptability, comfort with ambiguity, trust-building, and resilience

Derives energy from operating in a dynamic, complex, fast-moving, and frequently changing business environment

Demonstrable experience with project management, proactive planning, priority setting, and securing alignment

Drives toward outcomes

Ambitious, inquisitive naturally, a quick study, with demonstrated eagerness to continuously learn, self-improve and develop. This includes being comfortable giving and receiving feedback in a diverse environment.

Passionate and prepared to lead and contribute to our culture, which is driven by our corporate values of co-creation, innovation, empowerment, excellence , and humility.

EDUCATION, EXPERIEN CE

University degree in scientific or business-related subject or equivalent qualification

You have minimum 5 years of successful field experience in the biopharmaceuticals industry, partially within rare diseases and neurology

Experience within the neuromuscular field is an asset

OTHER

Field based

Significant territory travel, occasional overnight stays when required