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This role is part of our Usersnap team, one of our growing brands at saas.group.

Usersnap is the #1 customer feedback software for growing SaaS companies. Our B2B SaaS software is used by companies like Instacart, Dynatrace, Canva, ID.me, and Microsoft worldwide. Usersnap empowers product managers and other teams to connect directly with their customers to get insights, feature requests, bug reports, and product-market fit feedback. In a world full of analytics that tell you what happened, we tell you why : why this happened, why this problem, why this solution, why now. It's a PM's dream to build tools they would want to use, right?

Profile Overview

As a Senior Product Manager, you will play a crucial role in defining the product vision, strategy, and roadmap and ensuring the delivery of an innovative, cutting-edge user experience and product-led growth solution to our customers. Our product is shaping the future of customer centricity and this role has a tremendous impact on how this future will look. This role requires interest and experience in all aspects of the product development life cycle - discovery, delivery, and iteration. As the single Product Manager at the company, this role will be dynamic, with high demands on communication skills, fast-paced decision-making, and technical understanding. Reporting directly to the CEO / CPO, you will work hand in hand to define the future of our product.

Your immediate impact in the first 3-6 months will be :

• Test strategic assumptions directly within our ICP (Product people like you!).
• Develop a customer advisory board to bring us closer to our ICP and key accounts.
• Evaluate our competitors with support from the growth marketing team.
• Find and solve problems our users care about and tell us your story of impact.

Basically : real product work.

Your responsibilities

What You Bring to the Table

What's in it for You

Usersnap is part of saas.group and we have a shared goal of succeeding together.

What is saas.group?

Think of us as the driving catalyst behind your favorite software success stories. saas.group, established in 2017, is on a mission to turbocharge promising B2B SaaS ventures, unlocking their full potential. As a Software-as-a-Service portfolio powerhouse, we specialize in acquiring small software treasures and polishing them into industry stars. With a dynamic, fully remote team of nearly 350 colleagues spanning 44 countries, we are truly global and we are rewriting the playbook on SaaS innovation and collaboration. We grow 20 exciting brands under our umbrella. Feel free to explore our Candidate's Hub to get an insider's view, dive into our culture, gain valuable insights into our teams and how we work.

We don't just simply offer you to "take a job with us" but rather to "join us on this journey" to build the world's largest platform of independent SaaS companies.

Sounds like something you're up for? Feel free to apply even if you don't check all these boxes. We believe in the power of diversity and fresh perspectives to spice up our team. Your application might just be the missing ingredient!

saas.group is committed to creating a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're passionate about working with a team that values innovation, excellence, and fairness, we encourage you to apply.

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