Global Head Of Quality Assurance (Zero-Defect, Ai-Driven)

What You Will Enjoy Doing

As Head of Global Quality Assurance, you will lead ALPLA's global quality organization and shape the company-wide quality strategy. In this senior leadership role, you ensure the standardization and harmonization of quality assurance processes across all regions, define quality standards, KPIs, and systems, and drive a sustainable Zero Defect Mindset. Acting as the global quality ambassador, you strengthen customer partnerships.

• Promoting a company-wide quality mindset through training, workshops, and global improvement programs
• Ensuring effective quality assurance by fostering quality-related controlling, analyzing performance trends and quality costs, and deriving specific CAPA (Corrective and Preventive Action) initiatives
• Establishing global standards as well as monitoring and further developing structured complaint management with clear escalation processes
• Managing the end-to-end quality assurance system by further establishing global standards and methods and further developing CAQ software
• Strengthening product and process stability, optimizing laboratories and equipment, and driving digitalization and AI initiatives in the field of Quality Assurance
• Building close relationships with strategic customers, negotiating quality agreements, and ensuring professional complaint management
• Collaborating closely with internal stakeholders, ensuring compliance with regulatory requirements, and creating a link to new business areas such as Pharma and Recycling

What makes you great

a Black Belt certification is an advantage

What you can expect working with us

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