Field Services Support

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a dedicated German-speaking Field Services Support Engineer based in Oberwart, Austria, to provide on-site technical assistance and hands-on support for IT infrastructure and user operations.

The ideal candidate will be responsible for ensuring smooth day-to-day IT service delivery while coordinating with both local and global support teams to maintain optimal system performance and user satisfaction.

Key Responsibilities

• Field Services / Hands & Feet Support :

Provide on-site support for hardware, network, and data center equipment based on service requests or incident reports.

Diagnose and resolve basic technical issues related to IT infrastructure and data center equipment.

Handle and log user issues or service requests in German via phone, email, or ticketing systems.

Liaise with third-party vendors and service providers to ensure timely issue resolution and maintenance activities.

Support hardware setup, device imaging, and assist in onboarding new users and resources.

Provide first-level troubleshooting for AV meeting rooms and coordinate with relevant teams for equipment support.

Address printer issues, perform basic troubleshooting, and coordinate with printer service vendors as needed.

Assist with maintenance and troubleshooting activities for operational technology equipment.

Required Skills & Experience

Additional Information

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to