Take the next step in your career with Patrique Mercier Recruitment JP as a German Speaking Fraud Prevention Support Specialist in beautiful Greece! This position is designed for motivated individuals who are meticulous and passionate about safeguarding customer interests while enjoying the perks of a fully paid relocation package to this vibrant destination. In this role, you will be responsible for identifying and preventing fraudulent activities, ensuring a safe environment for our clients and their transactions. You'll work closely with a dedicated team to analyze reports, monitor transactions, and provide top-notch support to our clients, all while immersing yourself in the rich culture and history that Greece has to offer. If you're ready to make a meaningful impact in fraud prevention and elevate your career in a stunning locale, we invite you to apply and start your journey with us!
Responsibilities
- Analyze reports and flag suspicious activities to prevent fraud in customer transactions.
- Provide exceptional support to customers in German during their inquiries related to fraud prevention and security measures.
- Work collaboratively with internal teams to develop strategies for effective fraud detection and response.
- Keep detailed records of investigations and customer interactions in the company’s database.
- Participate in ongoing training to stay up to date with industry trends and best practices for fraud prevention.
- Actively contribute to team meetings, sharing insights and recommendations to enhance fraud prevention strategies.
- Maintain a high level of integrity and confidentiality in handling sensitive customer information.
Requirements
Fluent in German and English, both written and spoken.Strong analytical skills and attention to detail, with the ability to identify patterns of fraudulent behavior.Excellent communication skills with a customer-focused attitude.Knowledge or previous experience in fraud prevention or security is an advantage.Ability to work autonomously and as part of a team in a fast-paced environment.Familiarity with CRM tools and data analysis software.Willingness to relocate to Greece with company support and embrace a new cultural experience.Benefits
Private Health InsuranceTraining & DevelopmentPerformance Bonus2 Extra Salaries Per YearFully Paid TrainingGreat SalaryFully Paid Relocation Package ( flight, transfer and hotel )