Czech Technical Support in Big Tech Company in Greece

Discover an exciting career opportunity with Patrique Mercier Recruitment JP as a Czech Technical Support Specialist for a leading Big Tech company, all while experiencing the vibrant lifestyle of Greece This role comes with a fully paid relocation package, ensuring that your transition to this stunning Mediterranean country is both seamless and rewarding. In this position, you'll provide technical assistance to Czech-speaking customers, addressing a wide range of inquiries about cutting-edge technology products and services. You'll develop your technical skills and problem-solving abilities in a collaborative team environment. If you're passionate about technology and customer support, this is the ideal opportunity for you

Responsibilities

• Provide high-quality technical support to Czech-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to the company's products and services efficiently.
• Coordinate with engineering teams to escalate and resolve more complex technical problems.
• Maintain accurate records of customer interactions and technical issues in the CRM system.
• Partake in ongoing training to enhance product knowledge and improve support skills.
• Offer suggestions to improve internal processes and enhance customer satisfaction.
• Assist in the onboarding and training of new team members as needed.

Requirements

Benefits