German Speaking Customer Support for Transportation Services - Remote in Greece

Patrique Mercier Recruitment JP is seeking a German Speaking Customer Support Representative for Transportation Services who will work remotely while based in the beautiful surroundings of Greece. This exciting role asks for a dedicated individual to assist German-speaking customers with inquiries, concerns, and issues related to transportation services.

As part of our growing team, you will play a key role in ensuring customers receive exceptional support and guidance. If you are passionate about customer service, thrive in a fast-paced environment, and are eager to contribute to the growth of a dynamic company, we want to hear from you!

Responsibilities

• Provide exceptional customer support to German-speaking clients via phone, email, and chat.
• Handle inquiries and assist customers with any issues or concerns related to transportation services.
• Document customer interactions accurately in the CRM system.
• Collaborate with colleagues to ensure a high level of service and customer satisfaction.
• Participate in training sessions to enhance your knowledge of products and services.
• Offer feedback and suggestions for process improvements and efficiency.

Requirements

Benefits