Technical Customer Success Consultant (f / m / d)

We’re looking for a curious, data-savvy Technical Customer Success Consultant (f / m / d) to join our Vienna office . In this role, you’ll work with both new and existing client accounts , becoming a true expert on the Adverity platform. If you have a background in digital marketing and enjoy turning complex data challenges into simple, actionable solutions for customers, this is the role for you.

This is a full-time hybrid role based at our headquarters in Vienna . We’d love to see you in the office 1–2 times a week to connect with the team.

Some of the things you’ll work on :

• Serve as a trusted consultant and Adverity platform expert for our customers , guiding them through solution design , data setup, and feature use while building strong, long-term relationships .
• Lead onboarding for new clients , helping them set-up data flows , reporting dashboards , and connect their datasets for smooth insights.
• Translate complex marketing and business requirements into actionable, client-friendly solutions for clients .
• Monitor existing client engagement and share insights to help improve both the product and customer experience.
• Collaborate with Account Management to support upsell opportunities through product demos.
• Share and develop your knowledge by participating in regular team best-practice sessions .

We’re excited if you have :

Why you’ll love it here :

Are you ready to apply?

If this position is filled in Vienna, the minimum yearly salary denoted for legal reasons and according to the collective agreement (IT KV) is €44,450 . We offer competitive salaries depending on your qualifications and experience.

Apply now if you are ready to revolutionize the way businesses work with marketing data. We look forward to meeting you!