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Customer success manager german • Vienna

Zuletzt aktualisiert: vor 11 Stunden
Client Success Manager

Client Success Manager

emarsysVienna
As part of our continued growth in a key region, SAP Emarsys are looking for a German Speaking Customer Success Manager to join the highly successful team in Vienna. We are looking for a dedicated C...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Customer Success and Market Launch Manager - Cryptonow Austria

Customer Success and Market Launch Manager - Cryptonow Austria

CryptonowVienna, Vienna, Austria
Quick Apply
Customer Success & Market Launch Manager (60-100%) .Cryptonow Group; Hybrid Role Vienna (AT) .Cryptonow is an international startup with offices in Baar (Switzerland), Vienna (A...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Care Agent with German language

Customer Care Agent with German language

Gym BeamVienna, Austria
Respond to emails, phone calls;.Assist with placement of orders, refunds, or exchanges;.Checks the status of orders and solves the issues of the orders. .Work with team leader of customer care to en...Mehr anzeigenZuletzt aktualisiert: vor 11 Tagen
Service Manager (m / w / d) im Customer Success Management - Wien

Service Manager (m / w / d) im Customer Success Management - Wien

CONVOTISVienna
Wir suchen eine •n engagierte •n und Business-orientierte •n Service Manager •in (m / w / d) als Verstärkung für unser Customer Success Management Team. Als Service Manager •in bist du verantwortlich für die...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Manager Customer Success (m / w / d)

Manager Customer Success (m / w / d)

kununuWien
Wir glauben, dass alle Menschen in der Lage sein sollten, genaue, ehrliche Einblicke über Unternehmen und Positionen zu erhalten, bevor sie dort starten. Das Leben ist zu kurz, um es im falschen Job...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (m / w / d)

Customer Success Manager (m / w / d)

ANEXIA Internetdienstleistungs GmbHWien, AT
Wir bei Anexia übernehmen jeden Tag Verantwortung für alle Herausforderungen der digitalen Welt.Denn wir verstehen uns als die Digital Transformation Engine". Wie uns das gelingt? Ganz einfach.Wir s...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (m / w / d)

Customer Success Manager (m / w / d)

Coachfident Karriereentwicklung GmbHVienna, Austria
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Möchtest du ein aufstrebendes Karriereberatungs-Startup mitprägen?.Seit 2021 hat Coachfident über 215 Professionals in ihren Traumjob gebracht – mit 97% Erfolgsquote und 217 Trustpilot-Bewertungen ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Senior) Customer Success Manager (w / m / x)

(Senior) Customer Success Manager (w / m / x)

chatlyn GmbHVienna, Austria
Quick Apply
Vogel! ;) Und zwar Lady Chatlyn, unser Maskottchen.Wir sind ein Tech-Startup (SaaS) und revolutionieren die Kundenkommunikation. Bei uns zu arbeiten bedeutet, die Zukunft von Kundenkommunikation, di...Mehr anzeigenZuletzt aktualisiert: vor 26 Tagen
Customer Success Manager (m / f / d)

Customer Success Manager (m / f / d)

PoderoWien, Wien, AT
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Energy suppliers face many challenges in their B2C business, including low margins, low differentiation of their electricity offers, emerging market players, unprofitable electricity trading, and l...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success & Sales Manager (m / w / d)

Customer Success & Sales Manager (m / w / d)

Smart-Study GmbHVienna, Austria
Quick Apply
Für die Verstärkung unseres Teams in der Betreuung unserer Bestandskunden und Akquise von Neukunden suchen wir einen Costumer Success & Sales Manager(m / w / d). Du hast Lust, in einem agilen Start...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
(Senior) Customer Success Manager SaaS (m / w / d)

(Senior) Customer Success Manager SaaS (m / w / d)

XING – part of NEW WORK SEWien, AT
Senior) Customer Success Manager SaaS (m / w / d) • Wien • Vollzeit • 60.EUR • Berufserfahren • Kununu Rating 4,1 Deine Aufgaben : • Du betreust unsere ATS(applicant track...Mehr anzeigenZuletzt aktualisiert: vor 3 Tagen
German-Speaking Customer Service Agent

German-Speaking Customer Service Agent

The lemon ConsultingVienna, Austria
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Full-Time | On-site / Hybrid / Remote Options.Are you a people person with a passion for helping others? Do you speak fluent. Join our dynamic and multicultural team in beautiful.Were looking for a ...Mehr anzeigenZuletzt aktualisiert: vor 24 Tagen
Account Manager - German Market (Relocation Support Available to Greece)

Account Manager - German Market (Relocation Support Available to Greece)

Cross Border TalentsVienna, Austria
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German Speakers Ready for a New Adventure in Greece?.Customer Success Account Manager (B2B Sales Focus).As a key part of our team, you'll : . Manage a portfolio of B2B clients.Drive growth through col...Mehr anzeigenZuletzt aktualisiert: vor 9 Tagen
Account Manager - German Speaking

Account Manager - German Speaking

EntainVienna, at-9, Austria
We are looking for a German speaking Account Relationship Manager to join our team in Vienna, Austria.In the role you will be responsible for building a personal relationship with selected customer...Mehr anzeigenZuletzt aktualisiert: vor 5 Tagen
Teamlead Customer Success (m / w / d)

Teamlead Customer Success (m / w / d)

kununu – part of New Work SEWien, AT
Teamlead Customer Success (m / w / d) • Wien • Vollzeit • 70.EUR Jahresbruttogehalt • Berufserfahren • Kununu Rating 4,2 Deine Aufgaben : • Du bist für den Aufbau und die ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Service German Speaker w / Relocation package

Customer Service German Speaker w / Relocation package

Cross Borders TalentsVienna, Austria
Customer Support German Speaker with Relocation Package.CDD 6 months (with possibility of renewal).Monday to Friday, including bank holidays, between 08 : 00 and 20 : 00 (rotational shifts).Saturday + ...Mehr anzeigenZuletzt aktualisiert: vor 13 Tagen
Customer Success Manager B2B (m / w / d)

Customer Success Manager B2B (m / w / d)

TreatwellVienna, Vienna, Austria
Sicherstellung des reibungslosen Starts : .Du begleitest unsere Partner von Anfang an und stellst sicher, dass sie sich mit unseren Produkten wohlfühlen und erfolgreich durchstarten können.Du hilfst ...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
Customer Success Manager (m / w / d)

Customer Success Manager (m / w / d)

catworkxWien
Customer Success Manager (m / w / d).Willst du Teil eines erstklassigen Teams werden und mit Kunden aus div.Branchen an spannenden Projekten arbeiten? Dann bist du bei uns richtig!Customer Success Mana...Mehr anzeigenZuletzt aktualisiert: vor über 30 Tagen
  • Neu!
German Speaking Customer Service Advisor (Lissabon / Portugal)

German Speaking Customer Service Advisor (Lissabon / Portugal)

ELIKYA RECRUITMENTVienna, Vienna, Austria
German Speaking Customer Service Advisor | Move to Portugal.We are looking for customer service enthusiasts fluent in German to represent the largest online accommodation booking travel platform in...Mehr anzeigenZuletzt aktualisiert: vor 11 Stunden
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Client Success Manager

Client Success Manager

emarsysVienna
Vor 5 Tagen
Stellenbeschreibung

As part of our continued growth in a key region, SAP Emarsys are looking for a German Speaking Customer Success Manager to join the highly successful team in Vienna.

We are looking for a dedicated Client Success Manager who will be commercially responsible for owning, retaining and growing their customer portfolio, with a strong focus on long-term customer retention through the adoption of our platform.

You will work continuously to maximize the usage potential of our customers and expand their product portfolio with us. You will always keep the goals of our customers in mind and provide advice on the value-adding use of our products and services. Acting as a trusted advisor for the customer, you will demonstrate success and pave the way for further business development.

YOUR RESPONSIBILITIES

  • Continuously build and nurture long-term and sustainable customer relationships on all stakeholder levels (from users to decision makers, to partners)

Analysing customer needs and goals, and developing tailored strategies to use the platform more efficiently and productively

  • Commercial ownership of your client portfolio and targeted contract negotiations with decision-makers to achieve customized solutions and long-term contracts that meet customer needs while promoting the growth of our company
  • Drafting and adapting contracts, addendums, and service level agreements in coordination with the legal department and the global commercial team
  • Acting as the primary interface with all relevant support functions (e.g., Technical Consulting, Strategic Services, Solution Consultants, Training team, Technical Support, etc.) within SAP Emarsys
  • Maintaining the CRM tool and other information systems to document ongoing customer activities and enable accurate forecasting and reporting
  • YOUR PROFILE

  • Relevant experience in B2B Success / Account Management / Sales OR / AND a background in Marketing / CRM with a strong understanding of our customers' needs and realities
  • A strong passion for the technical and digital world
  • Knowledge of e-commerce solutions, web analytics, loyalty management, or retail is desirable
  • Excellent, confident and professional communication with customers in both German and English, both written and verbal, along with a convincing presence when speaking with decision-makers
  • High sense of responsibility, self-motivation, initiative, and resilience
  • Strong presentation skills, negotiation talent, conflict resolution, and assertiveness (acting as a mediator between SAP Emarsys and customer interests)
  • Willingness to travel (20%)
  • Experience in digital marketing / technology and SaaS
  • WHAT WE OFFER

  • A continuously growing company with an international presence, highly innovative product, and leading market position
  • A dynamic and appreciative corporate culture : positive and open collaboration, ambitious work atmosphere, space for initiative, and a culture that embraces learning from mistakes
  • A modern office in a central and easily accessible location

  • A comprehensive onboarding program as well as internal training and development opportunities
  • A well-designed onboarding plan : we set you up for success and support your career with on-going training and development
  • Great benefits such as Pluxee meal vouchers, massages in the office, regular health initiatives, 2 corporate volunteering days per annum etc
  • An annual gross salary starting from EUR 43,078. gross / year (38,5 hours / week), depending on your professional qualification and experience
  • We look forward to receiving your online application (please include your salary expectations and earliest possible availability)

    At Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences. If your job profile closely aligns with our essential requirements and business need, we encourage you to apply. We are dedicated to assessing your competencies, learning agility and passion and not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion or nationality.