German Speaking Customer Service for Pharmaceuticals industry

Patrique Mercier Recruitment FR is delighted to offer an excellent opportunity for a German Speaking Customer Service Representative in the Pharmaceuticals industry. This role provides a unique chance to contribute to a vital sector by ensuring that clients receive the support and information they need regarding their pharmaceutical products and services.

Responsibilities

• Deliver exceptional customer service to German-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to pharmaceutical products, prescriptions, and services.
• Provide accurate information regarding product usage, side effects, and compliance with regulations.
• Handle customer complaints and provide solutions in a timely and professional manner.
• Collaborate with healthcare professionals and internal teams to address client needs effectively.
• Maintain up-to-date knowledge of pharmaceutical products and industry regulations to ensure compliance.
• Document all customer interactions accurately and maintain meticulous service records.

Requirements

Benefits